Welcome to Maximo Times

All Things Maximo

My name is Chon, feel free to ask me any question regarding Maximo. I will try to answer them as best as I can.

Member Login

Lost your password?

Not a member yet? Sign Up!

Math Required!
What is the sum of: 7 + 3    

Please leave these two fields as-is:

Protected by Invisible Defender. Showed 403 to 156 bad guys.

Maximo Tips & Tricks

Featured Solutions
EZMaxMobile - Maximo Mobile Integration

EZMaxMobile - Maximo Mobile Integration

Screen shots (click to enlarge & click image to close): [nggallery id=4] Real Time Maximo Mobile Connectivity InterPro Solutions’ has developed a mobile integration framework that provides real time connectivity to Maximo via WiFi or 3G connectivity. Devices such as iPhone, iPad, iTouch, Android, BlackBerry, etc. are now capable of logging into and ...

View Solution...

EZDash - Custom Maximo Dashboard

EZDash - Custom Maximo Dashboard

A web based dashboard that seamlessly interacts with your Maximo maintenance management system. EZDash provides real time interactive graphs and charts for use by staff to monitor and manage work processes, inventory, labor hours, PM schedules, etc. EZDash is easily configured to display a wide range of key performance metrics ...

View Solution...

EZEnergyDash - Custom Maximo Energy Dashboard

EZEnergyDash - Custom Maximo Energy Dashboard

A web based dashboard that seamlessly interacts with your Maximo maintenance management system. EZEnergyDash provides real time interactive graphs and charts for use by staff to monitor and manage and view energy consumption. EZEnergyDash is easily configured to display a wide range of key performance metrics relevant to what’s important ...

View Solution...

WebMaint - Customer Service Request Module

WebMaint - Customer Service Request Module

This web-based add-on to IBM’s Maximo application system provides customers with a simple way to enter service requests and view their previously entered service tickets.  Customers can enter requests without having to be a registered Maximo user, therefore eliminating the need for a user to register or be registered in ...

View Solution...

WebAssign - Workorder Assignment & Scheduling

WebAssign - Workorder Assignment & Scheduling

This web-based add-on to IBM Maximo application provides supervisors and managers with the ability to assign work orders to specific staff as well as track the status of those work orders. Work orders can be assigned on an individual basis or by groups - it as easy as a "point ...

View Solution...




Tivoli WebCast: Maximo 7.1 E-mail Listener Configuration

Here is another WebCast for those of you who are interested.

Presenter(s): Stuart Bowden and Jukka Tuominen
Time: 20 May 2009, 10:00AM Eastern US

This STE will cover what does the EML do, IMAP + POP3, email server configuration, example using IBM Lotus Domino 8.5, EML Configuration, flow diagram of Email listener step by step guide, first the CronTask then the workflow, logging the EML, CronTask and Workflow troubleshooting examples.

Web conference
URL: https://de202.centra.com:443/GA/main/00000060e39000000120ff8e3dcd8d9b
Password: tiv0li (0 is a Zero)
View presentation: http://www.ibm.com/support/docview.wss?rs=0&uid=swg27015684

Tags: Maximo, , ,


7 Responses to “Tivoli WebCast: Maximo 7.1 E-mail Listener Configuration”


  1. Janhavi says:

    Hi chon,

    i am getting this error while sending mail from email listener.

    psdi.util.MXApplicationException: BMXAA0259E – The e-mail cannot be sent.
    Sending failed;
    nested exception is:
    class javax.mail.MessagingException: 550 authsmtp04: Host 59.95.40.3: No unauthenticated relaying permitted

    at psdi.common.commlog.CommLog.sendMessage(CommLog.java:211)
    at psdi.common.emailstner.LSNRUtil.sendEmail(LSNRUtil.java:479)
    at psdi.common.emailstner.LSNRUtil.sendEmail(LSNRUtil.java:521)
    at psdi.common.emailstner.EmailListnerTask.readMessagesFromMailServer(EmailListnerTask.java:707)
    at psdi.common.emailstner.EmailListnerTask.performTask(EmailListnerTask.java:232)
    at psdi.common.emailstner.EmailListnerCron.cronAction(EmailListnerCron.java:49)
    at psdi.server.CronTaskManager.callCronMethod(CronTaskManager.java:1541)
    at psdi.server.CronTaskManager.access$400(CronTaskManager.java:83)
    at psdi.server.CronTaskManager$CronThread.run(CronTaskManager.java:2055)
    Caused by: javax.mail.SendFailedException: Sending failed;
    nested exception is:
    class javax.mail.MessagingException: 550 authsmtp04: Host 59.95.40.3: No unauthenticated relaying permitted

    at javax.mail.Transport.send0(Transport.java:218)
    at javax.mail.Transport.send(Transport.java:80)
    at psdi.server.MXServer.sendEMail(MXServer.java:4404)
    at psdi.common.commlog.CommLog.sendMessage(CommLog.java:194)
    … 8 more

    • Chon says:

      This has to do with your email server. First, it says that “No aunauthenticated”, so try providing a username and password for the email server in your Maximo system propteries. Second, ask your email administrator and see if your email server is setup to allow SMTP relaying from trusted local internal IP addresses.

      • Janhavi says:

        can you please tell me which properties these are
        means i just saw these properties related to email
        mail.smtp.host
        mxe.adminEmail
        mxe.email.charset
        mxe.int.adminfromemail
        mxe.int.admintoemail
        mxe.lsnr.validateperson

        in which i did set mail.smtp.host and mxe.adminemail, what other should i set

        • Chon says:

          I believe Maximo 7.1.1.6 allows you to set the username and password for the SMTP server, but there isn’t any setting for and version prior. I am not completely sure if we can set the username and password.

  2. Nagesh says:

    Hi chon,
    Can We use any server other than IBM Lotus Domino 8.5 for email listener purpose?
    If yes, Tell How can we configure with maximo?

  3. Ronna says:

    Is there any method to secure the listener? Specifically, if I were to provide the xml that is needed to create an incident/sr to someone, who in turn sent it to 20 people for use, is there any way to control who the email listener accepts emails from? Hope that makes some sense.


Leave a Reply

  1. ** NOTE: Please post support questions in our forum. Otherwise, your comments will not be approved.

Please leave these two fields as-is:

Protected by Invisible Defender. Showed 403 to 156 bad guys.

  • What We Can Do for You



    • Syclo Mobile Handheld Solutions
    • Integrations
    • Configurations
    • Support Services
    • Report Development
    • MAXIMO Upgrades
    • Custom Add-On Solutions
    • Engineering Support Services
    • Consulting
  • Clients