Comments on: Tivoli WebCast: Maximo 7.1 E-mail Listener Configuration

By: Ronna

Ronna — Wed, 28 Jul 2010 18:45:54 +0000

Is there any method to secure the listener? Specifically, if I were to provide the xml that is needed to create an incident/sr to someone, who in turn sent it to 20 people for use, is there any way to control who the email listener accepts emails from? Hope that makes some sense.

By: Chon

Chon — Mon, 19 Apr 2010 15:40:19 +0000

Yes, you can use any email service with the email listener.

By: Nagesh

Nagesh — Thu, 15 Apr 2010 11:37:37 +0000

Hi chon,
Can We use any server other than IBM Lotus Domino 8.5 for email listener purpose?
If yes, Tell How can we configure with maximo?

By: Chon

Chon — Thu, 11 Feb 2010 14:42:42 +0000

I believe Maximo 7.1.1.6 allows you to set the username and password for the SMTP server, but there isn’t any setting for and version prior. I am not completely sure if we can set the username and password.

By: Janhavi

Janhavi — Thu, 11 Feb 2010 07:24:44 +0000

can you please tell me which properties these are
means i just saw these properties related to email
mail.smtp.host
mxe.adminEmail
mxe.email.charset
mxe.int.adminfromemail
mxe.int.admintoemail
mxe.lsnr.validateperson

in which i did set mail.smtp.host and mxe.adminemail, what other should i set

By: Chon

Chon — Wed, 10 Feb 2010 14:18:02 +0000

This has to do with your email server. First, it says that “No aunauthenticated”, so try providing a username and password for the email server in your Maximo system propteries. Second, ask your email administrator and see if your email server is setup to allow SMTP relaying from trusted local internal IP addresses.

By: Janhavi

Janhavi — Wed, 10 Feb 2010 14:05:30 +0000

Hi chon,

i am getting this error while sending mail from email listener.

psdi.util.MXApplicationException: BMXAA0259E – The e-mail cannot be sent.
Sending failed;
nested exception is:
class javax.mail.MessagingException: 550 authsmtp04: Host 59.95.40.3: No unauthenticated relaying permitted

at psdi.common.commlog.CommLog.sendMessage(CommLog.java:211)
at psdi.common.emailstner.LSNRUtil.sendEmail(LSNRUtil.java:479)
at psdi.common.emailstner.LSNRUtil.sendEmail(LSNRUtil.java:521)
at psdi.common.emailstner.EmailListnerTask.readMessagesFromMailServer(EmailListnerTask.java:707)
at psdi.common.emailstner.EmailListnerTask.performTask(EmailListnerTask.java:232)
at psdi.common.emailstner.EmailListnerCron.cronAction(EmailListnerCron.java:49)
at psdi.server.CronTaskManager.callCronMethod(CronTaskManager.java:1541)
at psdi.server.CronTaskManager.access$400(CronTaskManager.java:83)
at psdi.server.CronTaskManager$CronThread.run(CronTaskManager.java:2055)
Caused by: javax.mail.SendFailedException: Sending failed;
nested exception is:
class javax.mail.MessagingException: 550 authsmtp04: Host 59.95.40.3: No unauthenticated relaying permitted

at javax.mail.Transport.send0(Transport.java:218)
at javax.mail.Transport.send(Transport.java:80)
at psdi.server.MXServer.sendEMail(MXServer.java:4404)
at psdi.common.commlog.CommLog.sendMessage(CommLog.java:194)
… 8 more