Here is a document from IBM on setting up an escalation to cancel SR. It’s a pretty straight forward example and I normally probably wouldn’t post it as I have already written about setting up escalation points before, but in my example, I used the ‘getdate()’ SQL method to calculate which records were not processed the last time [...]
Understanding Escalation Points and setup escalation to cancel a Service Request
September 20, 2011 By 1 Comment
Change or modify the Go To menu application positions
September 8, 2011 By 2 Comments
We can already add custom modules to main Go To dropdown menu, but here are two tutorials from IBM on how to re-position the menu items with detailed instructions on updating the backend database to achieve what you want. Changing Application Listings within the Go To Changing the Sub Menu Positions With the Go To According to [...]
WebCast: Maximo Report Strategy, Upgrades and Questions
August 30, 2011 By Leave a Comment
This STE will cover: – Understand Maximo’s Reporting Options – Understand the benefits of each option, and how they can be applied in your unique environment – Review Maximo’s Open Reporting Architecture and Options – Detail Report Upgrade Considerations 3. Enable interactive client question and answer period for any reporting question Date: September 20, 2011 [...]
Add custom modules to the main Go To menu
August 30, 2011 By 1 Comment
As some of you may know, the only way you can add new modules in Maximo is to duplicate an application such as Work Order Tracking from within Application Designer in order for it to show up in the ‘Go To’ drop down menu. But it doesn’t really show up in the main menu list, meaning [...]
Create custom web services in Maximo
August 24, 2011 By Leave a Comment
I found this post to be very interesting from Burak Bolek. He talks about writing your very own custom java web service. Will this method, you can almost do anything you want in Maximo via web services. Very cool!
Hide tabs for an application from certain security groups
August 15, 2011 By Leave a Comment
Here is an interesting post on using the signature option to hide tabs for certain security groups. 1. Sign in to Maximo as maxadmin; 2. Go to System Configuration -> Platform Configuration -> Application Designer; 3. Select the application that has the Tab that you would like to hide; 4. Click Select Action -> Add/Modify [...]
Setting up eSignatures in Maximo
August 10, 2011 By 1 Comment
What is an eSignature in Maximo? It is an electronic signature that consists of a user ID and a password known only to the user. It confirms that the person changing a record is the person who logged in to the system. Go to Database Configuration and select the Object and Attribute that needs to [...]
Maximo 7.5 product download links
August 2, 2011 By Leave a Comment
Maximo 7.5 Useful Links Maximo 7.5 Preview site Maximo Upgrade Resources Errors after upgrading to Maximo 7.5 Maximo 7.5 Installation Support Technical Exchange recording Maximo 7.5 Upgrade Support Technical Exchange recording v7.5 Report Features Guide v7.5 Report Development Guide Report Planning Guide for v7.5 v7.5 Product Download Documents Maximo Asset Management 7.5 Maximo Asset Management [...]
Add Attachment to any Application
July 19, 2011 By Leave a Comment
Have you wanted to add an attachment option to the Location application or any application for that matter? The following instructions were written to add the attachment function to a new application from IBM. [IBM Support]
Create SR from PHP with Maximo web services (Sample Code)
July 15, 2011 By Leave a Comment
Not a whole lot to say but to just check out this post, Create Incident with PHP via Web Services… [Burak Bolek]
