If your reports are getting stuck in the BIRT processing queue, you should read this help document [IBM Support]
Troubleshooting Custom BIRT report performance
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We have reports getting stuck in the BIRT queue tried to follow the link but it’s broken. Does anyone happen to have a copy of it?
We solved our problem with some reports “stuck” in the BIRT queue. Someone (nameless but not me) created some new BIRT reports for Maximo without using one of the Tivoli templates. The report was missing the afterFactory code snippet:
MXReportScriptContext.close();
So the BIRT report engine kept it in the queue indefinitely, even though the report had already been rendered for the user.