You would use the Service Groups application to define all the services that you provide or procure. You create a service group for each type of service that you define.

– Group tickets, work orders, and contracts by service group or individual service.

– Create service level agreements for a service group or for a combination of service group and
service.

– Associate a specific asset, asset type, or location with a service or service group.

Example:

Create a Service Group for FACILITIES which could includes these types of services:

Security
Repairs
Shipping
Utilities
Mail room
Cleaning

So you can manage services by associating assets/Locations with specific services and service groups in your organization.

Example:

If you have a requirement for the above services (cleaning, mail room, security, repairs,etc) to have an association with the assets that are part of an office (Location)

Assets could be:

Laser Printer
Fire Extinguisher
Desk

You can create a Service Group called FACILITY which would have Services such as Security, mail room, etc… you can then associate it to an asset/location. [IBM Support]